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Our happy customers

Rated Excellent

by 5,000+ Users

Excellent service. Kept me informed throughout. let me know when there would be a small delay (item was huge), requested confirmation of extra cost before proceeding (item _really_ huge) – even the three-hour collection and delivery windows get narrowed right down on the day. Very happy with this service, will use again.


This entire laundry experience was an absolute delight. The professionalism, efficiency, staff politeness, quality of service, and reasonable cost were all impressive. The service providers gave much-appreciated updates about all steps in the process. I highly recommend Laundryheap. They have perfected the art and science of laundry delivery service.


They’re a great service when they pickup and deliver on time. Given my busy schedule, I appreciate having a service that I can rely on.


Great service and quick response to my needs especially to fix problems on the order.


Great service, wonderful customer service. The driver was very nice and polite, the app was super useful to schedule the order, track driver for pick up and return. I liked option to tip the person in the app. Very happy with Laundryheap.


Friendly service and it makes life so much more easier not having to worry about. I never had anything missing with Laundryheap. Overall I am happy with the service i recieved and I will definitely be using them again in the near future.


Been using Laundryheap on and off for about 18 months and I've always had great experiences with them. The tracking on collection and drop off is really helpful and the app works well.


Happy with the way the app works. Was able to do all the things I could get done on the website. Have used the wash and tumble dry service twice now and so far it's been fantastic; no delays with the pick up or drop off of the bags, no missing or damaged items. I'm very pleased with Laundryheap altogether.


Great service — on short notice and the turnaround times is really spot-on.


Book now. Smile away. Everyday.

Do you have questions?

Do you wash my clothes together with other people's clothes?

Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

Where do you clean my clothes?

After your items are collected by our driver, they are taken to one of our trusted partner facilities to ensure your items are treated with the utmost care. We take pride in supporting local businesses and minimizing the carbon emissions from transport.

What is the turnaround time?

You will be happy to know that last month we have delivered 98.7% of all standard laundry and dry cleaning within 24 hours.

What if I'm not at home during collection or delivery?

Not a problem. If you won't be at home during delivery, you can use our mobile app to simply reschedule or instruct the driver to leave your items in a safe place or at a reception if you have one. You can also always contact our Customer support team to get help.

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